11
May 2011
Carrier and Kemnitz Heating and A/C want to make sure your next service appointment is as efficient and smooth as our products! Here are a few items we suggest you check prior to your next appointment.
Pre-Service Checklist
- Know where all your heating and air conditioning units are located.
- Perform basic trouble shooting tactics
- Check the filter
- Check the curcuit breaker
- Turn of the unit if it is frozen
- Check to make sure your thermostat is set to cool
- Write down the model numbers of all your Carrier parts.
- Be ready to clearly explain what symptoms/problems you have had and when they began.
- Make sure your system is accessible and all pets are put away (for our safety and theirs!)
- Make sure an authorized adult is home (someone over the age of 18yrs.)
- Be prepared to answer the phone. Most technicians will call to confirm the appointment when they are heading your way.
- If you are a renter, be sure to have your landlords’s approval prior to making an appointment
- Be prepared to make payment at time of service if/when appropriate
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